Generative AI for Workplace Productivity & Business Automation
A two-day, hands-on programme for working professionals — prompt with intent, speed up everyday work, design AI-assisted workflows and use AI responsibly.
⏱Duration: 2 days
💻Format: Instructor-Led + Labs
🌐Delivery: Classroom · Virtual · Hybrid
✅Pass rate: 94%
📅Next intake: 24 Nov 2026
✉️
Faster drafts
Emails, reports and proposals with a strong first pass
🧭
Better prompts
Reusable structures instead of random prompting
🔁
Workflows
Input, AI assistance, human review, output
🛡️
Responsible use
A verification checklist for work data
What this programme is
What could your team do differently on Monday?
This programme follows a simple journey: Understand, Prompt, Apply, Analyse, Automate, Govern. About 30% of the time is concept and 70% is practical work.
You practise with department scenarios, reusable prompts and a workflow you can take back to work. The emphasis is productivity and transformation, not a list of theory modules.
Hands-on exercises, department scenarios, prompt building, workflow design and responsible-AI decisions. HRD Corp claim support is available for eligible employers.
Today versus with this programme
The same tasks, with a faster and more consistent first pass.
Task
Today
With this programme
Important email
45 minutes drafting
A strong first draft, then refine tone and accuracy
30-page report
Slow reading
Decisions, risks, questions and action points
Blank presentation
Starting from scratch
Storyline, structure and talking points
Meeting notes
Manual organising
Actions, owners, deadlines and follow-ups
Spreadsheet formulas
Trial and error
Develop, explain and troubleshoot with AI assistance
New SOP
A blank page
A structured first draft for human review
Customer responses
Rewriting the same replies
Reusable frameworks that do not sound robotic
Initial research
Hours of reading
Compare and synthesise information faster
Prompting
Inconsistent results
Professional, reusable prompt frameworks
Weekly process
The same steps every week
Spots where an AI-assisted workflow fits
What participants leave with
✓ Personal AI prompt library
✓ Department-specific AI use cases
✓ Reusable workplace prompt frameworks
✓ One AI-assisted workflow
✓ Responsible-AI verification checklist
✓ Practical techniques usable immediately
Who should take this course
👥
HR and admin
Policies, notes, SOPs and internal communication.
💰
Finance
Summaries, spreadsheet support and clearer explanations.
📈
Sales and marketing
Proposals, campaigns and customer responses.
🏢
Operations
Recurring processes and follow-up workflows.
🎧
Customer service
Reusable responses that still sound human.
🧭
Managers
Research, decision notes and team briefings.
Prerequisites
✓ No programming or AI background required
✓ Bring a real task from your role
✓ A work-approved AI tool or one provided in class
→ Ask enrolment for a free readiness checklist before class.
Curriculum
Eight practical sessions. Built around your work.
You move from plain-language AI, through professional prompting and department scenarios, into data, workflows, governance and a personal toolkit.
Hands-on Labs
Practice. Reviewed.
Each exercise replaces a slow task with a reviewed AI-assisted version you can reuse.
01
Emails and reports
Draft, then refine tone, decisions and action points.
Write
02
Slides and meetings
Build a storyline and turn notes into owners and deadlines.
Meet
03
Sheets and SOPs
Shape formulas and a first-draft procedure for review.
Ops
04
Your toolkit
Leave with prompts, use cases, one workflow and a verification checklist.
Apply
+ Mentor office hours for sticky blockers.
Assessment
Practical checkpoint. Certificate.
You finish with a personal prompt library, department use cases, one AI-assisted workflow and a responsible-AI verification checklist.
Completion rubric
LabsCore labs completed with tutor sign-off
ProjectMini-project meets the published checklist
AttendanceMinimum attendance threshold met
PassingCertificate issued
ResitOne remediation session included
Our 3-Mock Exam Programme
01
Concept check
Quick quiz after each module.
02
Lab review
Peer + tutor feedback.
03
Project dry-run
Present before final submit.
0%
Pass Rate
94% complete labs on schedule.
We keep cohorts small enough for real feedback — not slide-only delivery.
