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ServiceNow Administration Fundamentals Training

Build a Strong Foundation in ServiceNow Platform Management

ServiceNow Administration Fundamentals

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ServiceNow Admin

ServiceNow Administration Fundamentals Training

Kickstart your career in IT service management with ServiceNow Administration Fundamentals Training by Nexperts Academy. This course is designed to help you understand the core functionalities of the ServiceNow platform and develop the skills required to manage, configure, and optimize enterprise workflows. Whether you are a beginner or an IT professional looking to upskill, this program prepares you for real-world ServiceNow administration tasks and certification readiness.

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What You Will Learn

  • Introduction to ServiceNow Platform

  • User Interface & Navigation

  • Tables, Forms & Data Management

  • User Administration (Roles, Groups, Permissions)

  • Incident Management

  • Problem & Change Management

  • Service Catalog & Request Management

  • Workflow & Process Automation

  • Reporting & Dashboards

  • Introduction to Integration & APIs

 Career Opportunities After ServiceNow Training

After completing this course, you can apply for roles such as:

  • ServiceNow Administrator

  • ServiceNow Developer (Entry Level)

  • ITSM Analyst

  • System Administrator

  • Service Desk Analyst

  • IT Operations Executive

Why Choose Nexperts Academy?

✔ Trainers with real industry experience

✔ Practical, job-focused learning

✔ Updated curriculum as per market demand

✔ Hands-on assignments & live projects

✔ Dedicated doubt-solving sessions

✔ Career support & interview preparation

Course details

💰Course Fee: RM 500

🔥Mode: Physical Classroom Training/Online Training via Microsoft Team

🕒Duration: 1 day/8 hours

Course Highlights

  • Beginner-friendly ServiceNow Admin Training

  • Hands-on practice with real-time scenarios

  • Covers ITSM modules and platform basics

  • Learn configuration, customization & workflows

  • Industry-relevant use cases and projects

  • Expert-led training sessions

  • Certification-oriented preparation

  • Flexible learning: Online / Classroom / Hybrid

Certification Details

  • Prepares for: ServiceNow Certified System Administrator (CSA)

  • Certification guidance included

  • Practice tests and mock exams provided

Who Should Attend?

This course is ideal for:

  • Fresh graduates entering IT field

  • IT Support & Service Desk Professionals

  • System Administrators

  • ITSM Professionals

  • Developers transitioning to ServiceNow

  • Anyone interested in ServiceNow careers

Inquiry Process

The inquiry process comprises three simple steps.

  • Submit Inquiry- Tell us a bit about yourself and the questions you want to enquire about. Use our CHAT feature or submit an enquiry form. You can also WhatsApp us on +601112216870 (Mr Vaheed)

  • Reviewing–Your questions will be processed and answered within a day or two 

  • Response–Answers will typically be sent through email. However, you may tell us the option you prefer us to contact you in

Course Objectives

By the end of this training, you will:

  • Understand the ServiceNow platform architecture

  • Learn how to navigate and manage the ServiceNow interface

  • Configure users, roles, and groups

  • Manage incidents, problems, and change requests

  • Build and customize workflows

  • Create reports and dashboards

  • Understand ServiceNow best practices

  • Prepare for ServiceNow Administrator certification

Training Delivery Options

Choose a learning mode that fits your schedule:

  • Live Instructor-Led Online Training

  • Classroom Training

  • Weekend / Weekday Batches

  • Blended Learning (Recorded + Live Support)

Contact Us

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Frequently asked questions

WHY NEXPERTS ACADEMY

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CERTIFIED TRAINERS

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LIFETIME ACCESS TO
RECORDED SESSIONS

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HIGHLY EXPERIENCED
WITH INTERVIEW PREPARATION

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FLEXIBLE SCHEDULE

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24/7 SUPPORT

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ONE ON ONE ASSISTANCE

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